Steeplechase Distillery Limited -
PRIVACY & COOKIES Policy
We’re committed to protecting and respecting your privacy.
This privacy policy aims to give you information on how we collect and use your personal data through your use of this website.
This website is not intended for children and we do not knowingly collect data relating to children.
Our website aims to provide information about products and company information. In order for us to provide you with our website and services we may need to collect personal information about you. We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
This website is owned and operated by Steeplechase Distillery Limited, 7, Rushy House, New Barn Avenue, Cheltenham, GL52 3LN, and hosted by Squarespace INC.
If you have any comments or queries about this website, this Privacy policy or our privacy practices, please contact adam@steeplechasedistillery.com
We last updated this Privacy Statement in November 2020.
Personal information we collect about you
What information we collect about you
We may collect the following information about you:
Your name and address
Your contact details including email address and telephone number
What kind of products you are interested in
Details of your orders
Correspondence about your order
Your payment details
Details of products we have provided to you in the past
We collect information about you in two different categories:
Identifiable information – this is information that allows us to identify you such as name and email address, telephone number etc
Anonymous information – we may collect information that does not personally identify via cookies on our website which allow our website to work and give us information about the pages you visited.
Personal information you give us
We obtain information about you when you use our website, for example, when you contact us about products and services, to make an online purchase or if you register to receive one of our newsletters.
Personal data we collect automatically
When you visit our website or use our services, we may collect certain information automatically such as:
The pages that you visit
How we Use your personal Information
We may use your information to:
process orders that you have submitted;
to carry out our obligations arising from any contracts entered into by you and us;
seek your views or comments on the services we provide;
notify you of changes to our services;
send you communications which you have requested and that may be of interest to you. These may include information about our goods and services;
dealing with entries into a competition;
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Our Legal basis for using your information
The law only allows us to use your personal information in certain limited circumstances. We have listed these below and what information they allow us to process.
1.) Where we need to perform the contract we have entered into with you
Examples of how we may use your information in order to comply with a contract that we have entered into with you:
to provide you with the goods you have requested
to administer and provide the website (such as troubleshooting, data analysis & research)
2.) Where you have consented to us using your personal information
When you submit information to us on our website, we will process that information in order to comply with your request for further information.
3.) Where we need to comply with a legal obligation
Examples of how we may use your information to fulfil a legal obligation
Keeping records for tax purposes
OUR MARKETING
We may provide you with information about products, special offers, and other news where we feel these may interest you.
Depending on what contact information you have given to us, we may contact you by email. We will only do this where you have consented to receiving such information from us or where you have purchased goods from us and have not told us that you do not want to receive our marketing.
You can opt out of such marketing at any time and if you wish to do so, please email us at adam@steeplechasedistillery.com
Sharing your personal information
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process orders and send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
The relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy. These third party product providers will share your information with us which we will use in accordance with this Privacy Policy.
When you are using our secure online ordering pages, your transaction is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
Your Rights
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email, adam@steeplechasedistillery.com
How you can access and update your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at adam@steeplechasedistillery.com.
You have the right to ask for a copy of the information we hold about you.
Use of COOKIES
Like many other websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. Some cookies may be stored on your computer in order to keep you logged in whilst you browse the website as a logged in user but are removed or no longer valid when the website is closed or you log out.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Analytics and Customization Cookies
These cookies collect information that is used either in aggregate form to help us understand how our websites are being used or how effective our marketing campaigns are, or to help us customize our websites and application for you in order to enhance your experience.
Google Analytics gathers information allowing us to understand interactions with our websites and ultimately refine that experience to better serve you.
Cookie file names:
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_ga
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Links to other websites
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
Transferring your information
We keep this Policy under regular review.